Expired Gift Cards
If you have a gift card that has expired whilst the centre was closed, we will be happy to extend the expiry date by 90 days so that you have time to use it as we reopen. To do this, please call our Gift Card Support number which you will find on the back of your gift card. If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.
Gift Cards - give the gift of shopping
If you're finding it hard to find that perfect present or you’re shopping for the person who has everything, the Centrale & Whitgift Gift Card is the ideal solution – allowing friends, family and colleagues to enjoy the ultimate shopping and leisure experience.
The gift card gives shoppers the freedom and choice to shop with top fashion and lifestyle brands and also in a diverse range of delicious restaurants. The great thing about the Centrale & Whitgift Gift Card is that it’s a Prepaid Maestro, so shoppers can use it in stores like it’s their own debit or credit card. You pay only what you put on the card – there are no additional charges.
The Centrale & Whitgift Gift Card is available from £5 to £500 denominations and can be purchased online here or from the Whitgift Visitor Information Point (photo ID may be required for Gift Card purchases over £100 in centre). We are currently accepting card payments only at this time.
When refunding an item purchased on a gift card, the money must be transferred back onto the same gift card it was purchased from. Please note: It may take 3-4 working days for the money to be transferred back onto the gift card in the case of a refund.
Gift List Service - the ultimate shopping experience
Give your friends, family and colleagues the ultimate freedom to choose something they truly desire. The Centrale & Whitgift Gift List is the perfect solution for people to contribute to a gift card that you can then use within the stores at Centrale & Whitgift.
Whether it’s for a birthday, Christening, wedding, retirement, Christmas or other special occasion, you can set up a Gift List page and share with family, friends or colleagues who can then make a monetary contribution. You will be able to view all of the people who have contributed to your Gift List and when the big day arrives, you can then close your list and come in centre to collect your loaded gift card. It’s that simple. CREATE A GIFT LIST
T&Cs apply. Gift cards are valid for 12 months from the date of purchase. Any remaining balance will be deducted once the card reaches its expiry date, 12 months after date of purchase. You can find the date of purchase on the reverse of the Gift Card or by calling Customer Services on 0121 260 2849.
The Centrale & Whitgift Gift Card is only accepted by the Centrale and Whitgift Centre retailers/restaurants listed below and may be subject to change. Please check back for updates.
When using your Gift Card, the remaining balance on your card will be printed at the bottom of the store receipt in place of the usual authorisation code. For example a remaining balance of £12.85 will be shown as 012X85 or 001285. You can check the balance of your Gift Card at any time by calling Customer Services on 0121 260 2849, visiting the Whitgift Centre Visitor Information Point, or at www.croydongiftcard.com (Please input the 16 digit card number and 6 digit Security Number on the bottom of the card)
You can load any value onto the card from £5 to £100* - *Purchases over £100 can only be purchased online here, or from the Whitgift Visitor Information Point. The purchase can be made by Credit/Debit Cards and must be accompanied by one of the following proofs of ID; Passport, Driving Licence, Utility Bill (within the last 3 months.)
Whitgift Participating Retailers:
3 Store Accessorize All in One Eyecare Apricot Aquazoo Beaverbrooks Boots Boros Card Factory Claire's Clarks Classic Café Clinton Cards Curry's PC World H&M H.Samuel Hawes & Curtis Holland and Barrett Images JD Sports M&S Monsoon New Look O2 Poundland River Island Sainsbury's Supercuts Superdrug Superdry Swarovski The Perfume Shop The Works Bookshop The Body Shop Flying Tiger Toy Barnhaus Trade Secret W H Smith Waterstones Y C London Zucchi Shoes
Centrale Participating Retailers:
101 Records Auntie Annes Boros Budwals Café Giardino Colors EE Frame Express H&M House of Fraser Lyons Mobile Bitz Next Sports Direct Starbucks Superdrug Rush Hair The Fragrance Shop Trespass ZARA