SERVICE UPDATE So we can all social distance easily, some of our services may be unavailable at this current time. Please check before you arrive which services are available. Contact us

Customer Services desk

The Whitgift Visitor Information Desk is located in the Whitgift Centre near Mr Pretzel on level 1.

Collect +

You can send, collect and return parcels at the Whitgift Visitor Information Desk with Collect +.

How it works:

Once you have purchased your order with your favourite retailer:

1. Select Collect+ as your delivery location and search for CR0 1LP then choose Whitgift.

2. Collect+ will text or email you to confirm that your delivery is ready to be picked up.

3. Go to the designated Collect+ location in the centre.

Free WiFi in Centrale Select ‘The Cloud’ from your network list and follow the instructions to connect. Or for a stronger connection, download the Fastconnect mobile app (available for both iOS and Android). The app allows you to stay connected as you move from place to place, connecting you automatically to thousands of free hotspots whenever they are available.


If your phone battery always goes flat at the most inconvenient times you’ll love our ChargeBox stations on Centrale’s Ground Floor and Upper Mall.

To use, simply:

1. Connect your phone

2. Lock the box

3. Take the key and enjoy shopping as your battery charges.

Amazon lockers Pick up your Amazon order at a time that's convenient for you by using our Amazon Lockers, located on the Lower Mall.

When your parcel arrives you'll receive an email notification and a unique pick-up code. Simply enter this code to open the locker.