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Terms & Conditions



Terms & Conditions of Use of Website and App

Please read these terms and conditions carefully before using this website and app. By using this website and app, you signify that you have read and accepted these terms and conditions. If you do not agree to these terms and conditions, do not use this website and app.

Information Purposes Only

This website and app is owned by Centrale Shopping Centre Limited and provides information of a general nature and is designed for information purposes only and should not be relied upon without making other inquiries appropriate to the circumstances. Any personal information you supply to Centrale Shopping Centre Limited or Lawton Communications Group Ltd will be used as set out in Centrale's Privacy Policy. You undertake that all details and representations you provide to us for the purpose of registering on the website and app are correct. Centrale Shopping Centre Limited shall use its reasonable endeavours to ensure that the information contained on the website and app is accurate and up to date. Copyright All materials presented on this website and app, including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by Hammerson plc or other companies in the Hammerson plc Group of Companies or the owners of shopping centres managed by Hammerson plc. Unless we indicate otherwise, you must not copy, distribute, republish, download, display, post or transmit any material from our website and app in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner. You may access and use the materials on this website and app for your own personal use only. You must not do anything to alter, modify or add to the material on this website and app.

Trademarks

"Centrale" is a registered trade mark in England. Any other trademarks appearing on this website and app are the trademarks of the relevant owners. You must not use any trade mark that appears on this website and app without the written permission of the relevant owner. User Conduct In accessing this website and app, you must not:

disrupt or interfere with the website and app, or any services, system resources, accounts, servers or networks connected to or accessible through this website and app or linked website and apps; disrupt or interfere with any other user's enjoyment of this website and app or linked website and apps;

attempt to obtain unauthorised access to this website and app or parts of this website and app that are not opened to public access; or

Post or transmit to or via this website and app any material that may infringe the intellectual property rights of any third party, or any defamatory, derogatory or offensive material or publication.

In addition, you agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website and app. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of, or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. This website and app contains links to other website and apps which are independent of Centrale Shopping Centre Limited and are maintained by third parties. 

Centrale Shopping Centre Limited is not responsible for the contents of any third party website and apps and shall not be liable for any damages or injury arising from the contents of such web sites. Any links to other website and apps are provided as a convenience to you as a user of this site, and does not imply Centrale Shopping Centre Limited's endorsement of the linked web sites or association with their operators. You must asses their party website and app content for the suitability for your purposes. You are solely responsible for the actions you take in reliance of the content on or accessed through this website and app. 

Third party web sites are likely to have their own restrictions on how you may use the content on those website and apps and what responsibility the website and app provider will accept (if any) in relation to the content. 

You should ensure you read and comply with these. You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this website and app. 

Disclaimer and Limitation 

We reserve the right to make any change to the information appearing on the website and app, including without limitation changes to any concept, design elements, diagrams and lay-out of, and the positioning of tenants at the shopping centre, at any time without giving notice. 

We do not and cannot guarantee that this website and app or the server that operates is free of: 

viruses or other corrupted materials; or occasional outages or disruption of services, which prevent you from either accessing this website and app or other third party website and apps via this website and app.

This website and app and the information, services, products and materials available through it are provided on "as-is" and "as available" basis, without warranty or condition of any kind, either expressed or implied, to the extent permitted under any applicable law. 

Your use of this website and app, including all content, data or software distributed by, downloaded or accessed from or through this website and app, is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website and app, including the download of such content, data and/or software. For your own safety you should take regular back-up copies off data and use the latest virus checking software and Centrale Shopping Centre Limited cannot accept any liability arising from your failure to do so. 

We expressly disclaim all liability howsoever caused to you or any other persons in respect of the information or material on this website and app (or accessed via this website and app), including but not limited to any diagrams and lay-out of the shopping centre, and any defamatory, derogatory or offensive material or publication. 

We do not have any control over the information, products or services offered by third parties on or through this website and app, or at their own website and apps. With the exception of those damages arising as a result of fraudulent representations we assume no responsibility for and make no warranty or representation as to the accuracy, availability, currency, completeness, reliability or usefulness of the information, products or services distributed or made available by third parties on or through this website and app. 

If a jurisdiction does not allow: 

the exclusion of implied warranties; or 

the exclusion or limitation of liability, in accordance with these terms and conditions but allows a limitation of liability to a certain maximum extent, then our liability is limited to that extent. To the full extent permitted by law, any conditions, warranties or liabilities imposed on us, or implied into these terms and conditions, under any law are hereby excluded. 

For the purposes of this section, the words "we" or "us" include Centrale Shopping Centre Limited and it's related bodies corporate, officers, directors, employees, agents, suppliers, and any other party involved in creating, producing, transmitting, or distributing this website and app or related services. 

Applicable Law 

These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts. 

Termination 

We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website and app as well as this website and app at any time. 

Severability 

> If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions. 

Contact Details 

If you would like to contact Centrale Shopping Centre our contact details are as follows: 

Centrale Shopping Centre Limited. 
Management Suite
21 North End
Croydon, CR0 1TY
Telephone: - (0)20 8681 7228
Email: - e
nquiries@centrale.co.uk 

Competitions (Website, Facebook, Twitter & Instagram) - Terms and Conditions

The winner will be notified by telephone and /or email within 14 days of the Closing Date using the contact details provided at the time of entry.

The winner must collect their prize in person from Centrale, Croydon at a time to be mutually agreed. Prizes must be collected within 14 days. If the prize is unclaimed after this time, it will lapse and the Promoter may (but shall not be obliged to) offer the unclaimed prize to a runner up selected in accordance with these Terms and Conditions. No cash alternative.

The Promoter reserves the right to modify these Terms and Conditions at any time on giving notice through its website and Centrale PLUS app www.centraleandwhitgift.co.uk

By entering Free Prize Draws you: (a) accept these Terms and Conditions; and (b) consent to the use of your personal data by the Promoter for the purposes of administration of the Draw (including publishing your name and county if you are the winner) and any other purposes to which you have consented.

You agree that if you are a winner, you will take part in and co-operate fully with reasonable publicity and to the use of your name and photograph in such publicity.

The judge's decision will be final and no correspondence will be entered into.No responsibility can be accepted for lost entries or incomplete entries.This promotion is governed by English law and subject to the exclusive jurisdiction of the English Courts.

Promoter: Centrale and Whitgift shopping centres, Croydon

Standard Terms & Conditions for Competitions and Prize Draws

1. By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions. 

2. Open to residents of the mainland UK unless otherwise stated. Not open to employees (or their immediate families) of Centrale & Whitgift, its agencies, owners or anyone else professionally associated with this promotion. Centrale & Whitgift reserves the right to request proof of identity or to verify eligibility conditions and to award any prize to the winner in person.

3. Maximum one entry per person unless otherwise stated. Entries via agents or third parties or the use of multiple identities and email addresses are not permitted.

4. Only online entries via the channels promoted will be accepted. You must register with the Centrale website and Centrale PLUS app to enter online competitions. Entries must be submitted as promoted by the closing date. 

5. Use of automated entries or programs is prohibited and all such entries will be disqualified if discovered.

6. Winners will be selected by Centrale & Whitgift or a co-promoter in a random draw within 5 days of the closing date from all valid and correct entries received.

7. Centrale & Whitgift reserves the right to disqualify late, misdirected, incomplete, corrupted, lost, illegible or invalid entries.  

8. For online entries: Centrale & Whitgift cannot guarantee continuous, uninterrupted or secure access to the website and app and is not responsible for any disruption to the promotion or the website and app due to technical problems or otherwise due to events outside of its reasonable control.

9. To enter online we will ask you to either submit your existing Centrale & Whitgift username and password or to register your personal details with us.  Your personal details will be used in accordance with Centrale & Whitgift Privacy Policy and may be passed to our agents to administer the promotion and send out prizes. Personal details will only be used for marketing purposes if you have opted to receive information from Centrale & Whitgift and/or any of its co-promoters (you may have already done this if you have registered your details with Centrale & Whitgift previously).

10. Prizes must be collected from Centrale & Whitgift. If any prize cannot be collected within the given timescale, Centrale & Whitgift reserves the right to select an alternative winner or re-distribute the prize in a future competition or prize draw. Centrale & Whitgift has no responsibility to anyone who has not collected the prize and no compensation will be due.

11. If we require a response before we award any prize and no response is received after we have made reasonable efforts to make contact, Centrale & Whitgift reserves the right to withdraw prize entitlement and award the prize to someone else. Centrale & Whitgift has no responsibility to anyone who has not responded and no compensation will be due.

12. No cash or other alternative prizes are available, except when in the event of circumstances outside of its control Centrale & Whitgift reserves the right to substitute a prize of equal or greater value. Prizes cannot be transferred or sold.

13. Centrale & Whitgift has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. Your legal rights as a consumer are not affected.

14. Centrale & Whitgift reserves the right to modify, suspend, cancel or terminate the promotion or extend or resume the entry period or disqualify any participant at any time without giving advance notice and will do so if it cannot be guaranteed that the promotion can be carried out fairly or correctly for technical, legal or other reasons or if Centrale & Whitgift suspects that any person has been manipulating entries or the results or has acted unethically in any other way.

15. If we require a response before awarding any prize and no response is received within a reasonable period of time, Centrale & Whitgift reserves the right to withdraw the prize entitlement and will award the prize to a substitute winner. 

16. In the event that Centrale & Whitgift wishes to contact you in connection with your entry we will do so via an email ending in centrale.co.uk or by phone with a follow up e-mail. Any email which appears to come from Centrale & Whitgift but using a different suffix should be treated with suspicion and forwarded to marketing@centrale.co.uk for verification. Please do not respond or act on any e-mail if you are not sure that it comes from Centrale & Whitgift. If you are in any doubt please contact Marketing. 

17. Winners may be required to participate in reasonable related publicity without further payment or permission. Centrale & Whitgift may publish first name, surname initial, age and/or town/city in printed or digital communications. 

18. Winners entering via Centrale & Whitgift’s Facebook page or Twitter feeds will be notified via same medium and agree to their full name or other moniker being announced online and reasonable additional publicity. 

19. For information regarding the names of the winners (and, if applicable, their winning entries) email Marketing quoting the name of the prize draw or competition. Unfortunately we are unable to return any entries sent to us by post.

20. Any images on the website and app are for illustration only. 

21. The judge’s decision is final and we reserve the right not to correspond on any matter. 

22. The laws of England apply and any disputes will be dealt with in the English courts only.

23. Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge.

PJ Masks Treasure Hunt Giveaway 

1. Customers MUST take part in the PJ Masks Treasure hunt and download the Centrale PLUS app to claim their toy

2. Treasure Hunt forms must be fully completed and handed in to a member of staff at the Whitgift Visitor Information Desk 

3. Toy can only be redeemed once a member of staff at the Whitgift Information Desk has check the form and checked that the prize has been redeemed via the PLUS app. 

4. Only one PLUS app entry per customer

5. Toys are subject to availability - while stocks last 

6. Toys can not be substituted for any other item or character    

7. 
Toys are only suitable for 3+ years


Win 1 of 5 PJ Masks bundles worth £50

By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions set above.

The competition will run from 15/11/18 - 04/12/18. Styles may vary - contains PJ Masks Super Moon Adventure Figure and Accessory Set, PJ Masks Super Moon Adventure Moon Rover and Figure Set, PJ Masks Transforming Figure Set, PJ Masks Mask, PJ Masks Wheelie Vehicle. Toys only suitable for ages 3+. Only one entry per person. Entries will be accepted until 23:59 04/12/18. 


FREE Keep Cup 

1. One per customer 

2. Must be redeemed at the Whitgift Information Desk 

3. Must be redeemed on the Centrale PLUS app

4. Colours and quantities are subject to availability 

5. Offer will run from 08/11/18 - 11/11/18

FREE Starbucks Tall Hot Drink


1. One tall hot drink per customer - excludes Christmas drinks 

2. Must be redeemed on the Centrale PLUS app. Customer must show cashier the offer before claiming their free hot drink 

3. Only redeemable at Starbucks in Centrale 

4. Tall hot drink cannot be replaced with any other item or size

5. Subject to availability - while stocks last

6. Offer ends 31/01/2019


15% off at Claire's 

1. Offer excludes piercings & gift cards and can not be used in conjunction with any other offer or promotion.

2. Customer must spend £25 or more to get 15% off purchase 

3. Customer must show cashier offer on PLUS app

4. Not available in conjunction with any other offer 

5. Offer ends 29/11/2018


Pj Masks Reading Sessions - Centrale and Whitgift 

The FREE event is ticketed; availability is limited and is based on a first come first served basis. A limited number of FREE tickets will be available in centre on the day, on a first come first served basis.

If you choose to RSVP, please arrive 10 minutes before the start of the session. If you arrive later than 15 minutes after the start of the session you may be turned away from the session.

All children must be accompanied by an adult. Please do not bring buggies and bags where possible into the Story Time Sessions area. A buggy park will be provided.

Centrale and Whitgift cannot be held liable for loss or damage to any personal belongings.

Customers MUST bring the RSVP email confirmation in order to gain entry to the event.

Win £150 to be spent at Superdry 

By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions set above.

The competition will run from 29/10/18 - 19/11/18. Only redeemable at Superdry, Whitgift Croydon. 
Giftcard is valid for 24 months from start date. No cash alternative. 


Rush Hair competition - Win a FREE haircut 

By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions set above.

The competition will run from the 31/10/18 - 30/11/18. Only redeemable at Rush Hair, Centrale Croydon. Voucher is not redeemable against other offers, it is non-transferable and does not include any travel or accommodation expenses. No cash alternative. Photocopies not accepted. Appointment cannot be booked online. Time restrictions may apply. This prize is only valid for certain levels of stylists. Rush Hair reserves the right to withdraw this voucher at any time.


Thorntons Halloween Chocolate Lollipop

1. One chocolate lollipop per customer.

2. Not available in conjunction with any other offer.

3. Only redeemable from Thorntons Centrale. 

4. Only redeemable through the Centrale PLUS app. Customer must show cashier the offer before claiming their free chocolate lollipop. 

5. Chocolate lollipop cannot be replaced with any other item 

6. Subject to availability 

7. Offer ends 05/11/18

Hugo Boss Watch Terms & Conditions 

Please read these terms and conditions carefully before entering our competition. By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions. 

1. The competition will run from the 01/09/18 - 29/09/18.

2. Open to residents of the mainland UK unless otherwise stated. Not open to employees (or their immediate families) of Centrale & Whitgift, its agencies, owners or anyone else professionally associated with this promotion. Centrale & Whitgift reserves the right to request proof of identity or to verify eligibility conditions and to award any prize to the winner in person.

3. Maximum one entry per person unless otherwise stated. Entries via agents or third parties or the use of multiple identities and email addresses are not permitted.

4. Only online entries via the channels promoted will be accepted. You must register with the Centrale website and Centrale PLUS app to enter online competitions. Entries must be submitted as promoted by the closing date. 

5. Use of automated entries or programs is prohibited and all such entries will be disqualified if discovered.

6. Winners will be selected by Centrale & Whitgift or a co-promoter in a random draw within 5 days of the closing date from all valid and correct entries received.

7. Centrale & Whitgift reserves the right to disqualify late, misdirected, incomplete, corrupted, lost, illegible or invalid entries.  

8. For online entries: Centrale & Whitgift cannot guarantee continuous, uninterrupted or secure access to the website and app and is not responsible for any disruption to the promotion or the website and app due to technical problems or otherwise due to events outside of its reasonable control.

9. To enter online we will ask you to either submit your existing Centrale & Whitgift username and password or to register your personal details with us.  Your personal details will be used in accordance with Centrale & Whitgift Privacy Policy and may be passed to our agents to administer the promotion and send out prizes. Personal details will only be used for marketing purposes if you have opted to receive information from Centrale & Whitgift and/or any of its co-promoters (you may have already done this if you have registered your details with Centrale & Whitgift previously).

10. Prizes must be collected from Centrale & Whitgift within 14 days. If any prize cannot be collected within the given timescale, Centrale & Whitgift reserves the right to select an alternative winner or re-distribute the prize in a future competition or prize draw. Centrale & Whitgift has no responsibility to anyone who has not collected the prize and no compensation will be due. 

11. If we require a response before we award any prize and no response is received after we have made reasonable efforts to make contact, Centrale & Whitgift reserves the right to withdraw prize entitlement and award the prize to someone else. Centrale & Whitgift has no responsibility to anyone who has not responded and no compensation will be due.

12. No cash or other alternative prizes are available, except when in the event of circumstances outside of its control Centrale & Whitgift reserves the right to substitute a prize of equal or greater value. Prizes cannot be transferred or sold.

13. Centrale & Whitgift has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. Your legal rights as a consumer are not affected.

14. Centrale & Whitgift reserves the right to modify, suspend, cancel or terminate the promotion or extend or resume the entry period or disqualify any participant at any time without giving advance notice and will do so if it cannot be guaranteed that the promotion can be carried out fairly or correctly for technical, legal or other reasons or if Centrale & Whitgift suspects that any person has been manipulating entries or the results or has acted unethically in any other way.

15. If we require a response before awarding any prize and no response is received within a reasonable period of time, Centrale & Whitgift reserves the right to withdraw the prize entitlement and will award the prize to a substitute winner. 

16. In the event that Centrale & Whitgift wishes to contact you in connection with your entry we will do so via an email ending in centrale.co.uk or by phone with a follow up e-mail. Any email which appears to come from Centrale & Whitgift but using a different suffix should be treated with suspicion and forwarded to marketing@centrale.co.uk for verification. Please do not respond or act on any e-mail if you are not sure that it comes from Centrale & Whitgift. If you are in any doubt please contact Marketing. 

17. Winners may be required to participate in reasonable related publicity without further payment or permission. Centrale & Whitgift may publish first name, surname initial, age and/or town/city in printed or digital communications. 

18. Winners entering via Centrale & Whitgift’s Facebook page or Twitter feeds will be notified via same medium and agree to their full name or other moniker being announced online and reasonable additional publicity. 

19.  For information regarding the names of the winners (and, if applicable, their winning entries) email Marketing quoting the name of the prize draw or competition. Unfortunately we are unable to return any entries sent to us by post.

20. Any images on the website and app are for illustration only. 

21.  The judge’s decision is final and we reserve the right not to correspond on any matter. 

22. The laws of England apply and any disputes will be dealt with in the English courts only.

23. Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge. 

Nespresso Magimix Nespresso Citiz & Milk Coffee machine 

N.B This prize draw is only open to selected members of the Centrale & Whitgift  (henceforth referred to as ‘Centrale & Whitgift’) database.

1. By participating you agree to the requirements set out in all promotional materials and the following General Terms and Conditions.

2. Open to residents of the mainland UK unless otherwise stated. Not open to employees (or their immediate families) of Centrale & Whitgift, its agencies, owners or anyone else professionally associated with this promotion.  Centrale & Whitgift reserves the right to request proof of identity or to verify eligibility conditions and to award any prize to the winner in person.

3. Maximum one entry per person unless otherwise stated. Entries via agents or third parties or the use of multiple identities and email addresses are not permitted.

4. Use of automated entries or programs is prohibited and all such entries will be disqualified if discovered.

5. Centrale & Whitgift reserves the right to disqualify late, misdirected, incomplete, corrupted, lost, illegible or invalid entries. 

6. Prizes must be collected from Centrale & Whitgift, Prize includes Nespresso Magimix Nespresso Citiz & Milk Coffee.
If prize cannot be collected within the given timescale, Centrale & Whitgift reserves the right to select an alternative winner or re-distribute the prize in a future competition or prize draw.  Centrale & Whitgift has no responsibility to anyone who has not collected the prize and no compensation will be due.

7. Centrale & Whitgift has arranged this Promotion in good faith but, to the fullest extent allowed by law, accepts no responsibility for loss or damages as a result of anyone participating in the Promotion or any aspect of any prize awarded. Your legal rights as a consumer are not affected.

8. Centrale & Whitgift reserves the right to modify, suspend, cancel or terminate the promotion or extend or resume the entry period or disqualify any participant at any time without giving advance notice and will do so if it cannot be guaranteed that the promotion can be carried out fairly or correctly for technical, legal or other reasons or if Centrale & Whitgift suspects that any person has been manipulating entries or the results or has acted unethically in any other way.

9. No cash or other alternative prizes are available, except when in the event of circumstances outside of its control Centrale & Whitgift reserves the right to substitute a prize of equal or greater value. Prizes cannot be transferred or sold.

10. We require a response before we award any prize and if no response is received after 31 days after the closing date, Centrale & Whitgift reserves the right to withdraw prize entitlement and award the prize to someone else.  Centrale & Whitgift has no responsibility to anyone who has not responded and no compensation will be due.

11. Winners may be required to participate in reasonable related publicity without further payment or permission. Centrale & Whitgift may publish first name, surname initial, age and/or town/city in printed or digital communications.

12. The judge’s decision is final and we reserve the right not to correspond on any matter.

13. The laws of England apply and any disputes will be dealt with in the English courts only.

14. Standard terms & conditions to be read in conjunction with specific terms and conditions available on each web page. Specific T&Cs take precedence where the two sets diverge.

15. The winner will be contacted via email or telephone and must reply to the email or confirm their details via telephone to be able to collect the prize.

16. Prize is subject to availability

17. Entry via button in email which was sent to selected recipients of Centrale & Whitgift.

18. Competition closes 18th November 2018

19. Standard t&c’s apply

 

 



 



 

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