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Customer Services desk

Whitgift Visitor Information Point is located in The Whitgift centre near Starbucks on level 1.

Collect +

You can send, collect and return parcels at our Visitor Information Point with Collect +.

How it works:

Once you have purchased your order with your favourite retailer:

1. Select Collect+ as your delivery location and search for CR9 1AT then choose Whitgift.

2. Collect+ will text or email you to confirm that your delivery is ready to be picked up.

3. Go to the designated Collect+ location in the centre.

Free WiFi in Centrale

Select ‘The Cloud’ from your network list and follow the instructions to connect. Or for a stronger connection, download the Fastconnect mobile app (available for both iOS and Android). The app allows you to stay connected as you move from place to place, connecting you automatically to thousands of free hotspots whenever they are available.

Chargebox

If your phone battery always goes flat at the most inconvenient times you’ll love our ChargeBox stations on Centrale’s Ground Floor and Upper Mall.

To use, simply:

1. Connect your phone

2. Lock the box

3. Take the key and enjoy shopping as your battery charges.

Car spa

Want to get your car looking spotless as you shop? Try the friendly, professional and convenient Car Spa, located on Level 2 of Centrale’s car park. Prices start from £7.50.  

Looking for information on parking

Amazon lockers

Pick up your Amazon order at a time that's convenient for you by using our Amazon Lockers, located on the Lower Mall.

When your parcel arrives you'll receive an email notification and a unique pick-up code. Simply enter this code to open the locker.   


Doddle

Collect and return your online shopping with Doddle. It’s free with many retailers and you can also use it to send parcels nationally and internationally. Doddle will wrap and post the package for you – all part of its ‘no more queues’ promise.

Doddle is open: Mon-Fri – 10am-6.30pm, Saturday – 9.00am-7.00pm and Sunday – 11am-5.00pm, located in Debenhams.  

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